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Contact Crownplay Casino
Crownplay Casino holds a licence issued by the Malta Gaming Authority. Player data and financial transactions are protected with SSL encryption, and responsible gambling tools including deposit limits, loss limits, and self-exclusion are provided.
How to get in touch
For assistance, send an email to support@crownplaycasino.wtf. Please use the email address linked to your account where possible, so the support team can identify your request and provide relevant guidance. Do not include your password, full payment card number or other sensitive security information in your message.
To help us understand and review your request faster, include the following information:
- Your account email address or username
- A short, clear description of the issue
- Relevant dates, transaction references or error messages, if available
- Screenshots showing the problem, where relevant, provided without unnecessary personal or payment details
You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. If your message concerns safer gambling, tell us clearly what assistance you are seeking so your request can be directed appropriately.
Support usually replies within 24 hours, although response times may vary depending on the nature and complexity of your request. Sending complete and accurate information can help avoid unnecessary delays. Please send one message per issue where possible, and retain any reference or reply for your records.